Spark Award Clear Teardrop Shape Acrylic with Blue and Black Acrylic Accent - 8.75"x4.75" / $35
FAQs
What is your turnaround time for online orders?
We are a small, locally owned business, and we do almost all of our engraving and customization in-house. For the most accurate turnaround time, please give us a call or send us an email at sales@naplesawards.com.
Will I receive a proof of my engraving/design?
Yes! After you place your order, we will send a design proof for your approval to the email provided to us during checkout. Please allow up to 5 business days to receive your proof.
What if I misspelled something during checkout?
If you worry that you’ve entered something incorrectly or need to make a change, please reach out to us as soon as possible and we will do our best to accommodate you. If you haven’t received your proof yet, it should be possible for us to make spelling corrections or small alterations to your design.
Can I choose the font for my engraving?
Please reference this PDF for common font types. If you have a preference, please let us know during checkout, and we will do our best to accommodate your selection. Please note that not all fonts will work for certain products and dimensions.
Do you accept returns or exchanges?
We stand by our work. If we have made an error, we will gladly correct the issue. Please contact us within 48 hours of delivery to report an issue. Due to the custom nature of our products, we do not accept returns or offer refunds. Before submitting your order please make sure all of your information is correct and thoroughly inspect your proof before approval. Naples Awards does not offer refunds for issues that occur in transit. Please send us an email if you would like to purchase shipping insurance for your order.
What if I don’t see what I’m looking for in your online store?
Don’t see what you need? Chances are that we can get it — or we can make it! If you’re in our area, stop by the showroom to browse our inventory and catalogs in person. If you’re out of state, send us an email and let us know what you’re looking for.
Do you ship internationally?
We currently offer shipping within the United States and Canada.